House of TRY
House of TRY
PRIVACY POLICY — THE HOUSE OF TRY
1. General
The House Of TRY is committed to protecting and respecting your privacy. This privacy statement explains how we collect, use, and disclose personal information in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation - GDPR), as well as all applicable national regulations.
2. Who are we?
The House Of TRY ("The House Of TRY") is the controller of your personal data.
This means The House Of TRY is responsible for determining the purposes and means of processing personal data about its customers, prospective customers, suppliers, and website visitors in accordance with this privacy policy.
Our contact details are:
The House Of TRY
Meirenstraat 3
Malle, Belgium
+32 472 19 22 56
3. What categories of personal data do we process and where do we get these data?
The House Of TRY collects personal data obtained directly from you or via third parties through:
(i) contracts that connect you to us (directly or indirectly),
(ii) voluntary disclosure thereof by the person concerned (e.g., contact forms),
(iii) commercial activities in which you participate,
(iv) the use of our website and social media (cookies and related technologies—see our Cookie Policy), or
(v) by you visiting one of our events.
The categories of data processed depend on your interaction with us:
Event attendees:
Contact information (name, age, email address), billing details, number of tickets bought. At events, we may use data linked to your ticket for identity verification and fraud prevention. We may also capture photographs and videos of attendees for documentation and promotional purposes.
Website visitors:
Information such as browser and device type, IP address, location, site navigation activity. See our Cookie Policy for more details.
Suppliers:
Contact information (name, address, telephone number, and/or email address).
Refusal to provide data:
The provision of personal data is necessary to enter into an agreement (e.g., buying a ticket). Failure to provide identification data may result in denied access to events.
4. Why do we process your personal data?
We process your personal data for the following purposes:
4.1 Performance of our contract with you
Managing ticket purchases, payments, and event registrations.
Ensuring the safety and security of attendees.
Communicating practical event information.
Managing supplier and customer relationships.
4.2 Compliance with legal obligations
Ensuring compliance with safety regulations (e.g., age verification for alcohol consumption).
Meeting regulatory and consumer protection obligations.
4.3 Marketing and promotional purposes
Subject to your consent, we may contact you with event updates, offers, and promotional materials via email, SMS, social media, or other channels.
Photographs and videos taken at our events may be used for promotional purposes on our website, social media, and partner channels.
4.4 Security purposes
Monitoring event security using surveillance cameras (signs will indicate camera usage).
4.5 Service improvements
Enhancing our event experience based on attendee feedback and collected data.
5. Legal bases for processing
We rely on the following legal bases for processing personal information:
Performance of a contract
(e.g., ticket sales, event access control).
Compliance with legal obligations
(e.g., security, consumer protection).
Legitimate interest
(e.g., event promotion, security measures).
Consent
(e.g., marketing communications, certain data collection activities).
6. Data retention
Your personal data is stored as long as necessary to achieve the purposes for which it was collected, in line with legal, regulatory, and internal requirements, and no longer than 10 years.
7. Data sharing
We may share personal data with:
Service providers
(e.g., ticketing platforms, IT providers, payment processors).
Event partners and sponsors
(e.g., for promotional activities).
Authorities
(e.g., regulatory bodies, law enforcement, courts).
Affiliated companies
within our business group.
In case of a company sale or transfer, personal data may be shared with the acquiring entity.
8. Data protection
We use technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.
9. Your rights
You have the following rights regarding your personal data:
Access & Correction:
Request access to or correction of your data.
Deletion:
Request deletion of your data under certain conditions.
Objection & Withdrawal:
Withdraw consent or object to processing based on legitimate interests.
Data Portability:
Request transfer of your data to another entity.
Processing Limitation:
Request restriction of data processing under specific circumstances.
Requests can be sent to
or by mail to The House Of TRY, Meirenstraat 3, Malle, Belgium. Please include a copy of your ID with sensitive details blacked out.
We will respond within 30 days. If necessary, this period may be extended by up to two months, in which case we will inform you accordingly.
10. Processing principles
We ensure personal data processing is:
(i) Lawful, fair, and transparent.
(ii) Collected for specific, explicit, and legitimate purposes.
(iii) Relevant and limited to necessity.
(iv) Accurate and up-to-date.
(v) Stored securely and only as long as required.
Employees handling personal data are subject to strict confidentiality obligations. External processors are carefully selected to ensure compliance with data protection laws.
11. Complaints and final provisions
This privacy policy may be updated periodically. Please check it regularly.
For complaints, suggestions, or further inquiries, contact us at
. You also have the right to lodge a complaint with the Belgian Data Protection Authority:
Last Updated:
3 May 2025 7 p.m.
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